Nathalie Benesti, Ile-de-France Operations Director and France Customer Experience Manager at American Express Business Travel
”Holder of a BTS in tourism, I started my career as a travel agent before moving on to a director’s position. Given the profound transformation that the business travel industry is going through today, I felt the need to validate my 25 years of experience to strengthen my legitimacy. The choice of Montpellier Business School was a natural one because I was attracted by the spirit of innovation and entrepreneurship, as well as the concrete approach of the school.
With the assistance of a coach, I have compiled a file presenting the projects dealing with strategy, marketing and finance among others. This exercise allowed me to see the extent of my skills. My professional development is not down to chance!
On a personal level, I have gained in serenity and all my life I shall remember my pride on the day of the announcement of the full validation of my skills unanimously and, icing on the cake, the congratulation of the examination board.
My area of responsibility has expanded. I am solicited to participate in debates and conferences. Thanks to the personal work carried out within the framework of the VAE, I collaborate with the HRD on training plans. It’s a new challenge!”